X44 is committed to protecting the privacy and personal data of every user. This document transparently explains how we collect, use, and safeguard your information at all times.
x44's Commitment: We do not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is collected solely to enable us to provide you with a better service.
This Privacy Policy is published by x44 ("we", "Platform" or "x44") and applies to all users who access or use the x44.plus website, our mobile app, and any related services we provide to users in Malaysia.
We understand that privacy matters to you, and it matters to us too. Every decision regarding how we handle your personal data is made with our users' best interests in mind. This Privacy Policy clearly and openly explains our data processing practices so you can make informed decisions about using the x44 platform.
By using the x44 platform, you consent to the collection and use of information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform.
This Privacy Policy should be read together with Terms & Conditions x44, which is a document that supplements the agreement between you and us.
X44 collects your personal data through various means depending on the type of interaction you have with our platform. Below is a summary of the data types we collect and their respective purposes:
| Data Type | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Account Registration & KYC |
| Contact Data | Phone number, email address | Registration & Communications |
| Financial Data | Bank account number, e-wallet, transaction records | Deposits & withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Gaming Data | Betting history, wins, game preferences | Activity on the platform |
| Location Data | General location based on IP | Automatically upon login |
We only collect data that is genuinely necessary to operate the platform, comply with legal requirements, and deliver the best user experience. Irrelevant data will not be collected.
The data we collect is used responsibly and only for legitimate purposes. The following are the primary purposes for which x44 uses your personal data:
You may withdraw consent to receive marketing communications at any time by contacting our support team. Withdrawing consent will not affect any data processing that has already taken place.
X44 does not sell your personal data. However, in the course of operating the platform, we may need to share your data with selected and trusted third parties in the following situations:
All third parties who receive your data are required to adhere to data protection standards equivalent to those of x44 and are not permitted to use that data for any purpose other than those specified.
X44 utilizes international-grade server infrastructure with multi-layered security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Your personal data will be retained for as long as your account is active or as long as necessary to provide services to you. Following account closure, we will retain your data for the minimum period required by applicable law, after which it will be securely deleted or anonymised.
While we take all reasonable measures to protect your data, no system can be guaranteed 100% secure. We encourage you to take precautions as well, such as using a strong password and keeping your login credentials confidential.
X44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the x44 platform.
As an x44 user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete data held in our records.
You may request the deletion of your personal data, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact the x44 support team via Live Chat or email. We will process your request within 30 business days upon receiving a complete submission.
The x44 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account. Parents or guardians who believe their minor child may have registered on our platform are encouraged to contact us immediately.
x44 enforces strict age controls as part of the Responsible Gaming us. Registration requires KYC verification to ensure all members meet the minimum age requirement.
X44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Users will be notified of any material amendments via in-platform notifications or email at least seven (7) days before the changes take effect.
The "Updated" date at the top of this document will always reflect the date of the current version of the Privacy Policy. We encourage you to review this policy periodically. Your continued use of the x44 platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable timeframe and ensuring your concerns are addressed seriously and attentively.
X44 invests in state-of-the-art data security infrastructure to ensure your personal information is protected at every layer.
All data transmitted through the x44 platform is encrypted using 256-bit SSL — the same technology used by leading banking institutions worldwide to protect their customers' sensitive information.
Our integrated identity verification process ensures that only legitimate users can access the platform, protecting you and all other members from account misuse and identity fraud.
Strengthen your account security with two-factor authentication (2FA), which adds an extra layer of protection every time you log in to the x44 platform from a new device.
Our security monitoring system operates around the clock to detect and respond to any suspicious activity before it can impact your account or personal data.
You have full control over your personal data. From access to deletion, x44 provides a straightforward and transparent process for exercising all your privacy rights without any obstacles.
X44's data management practices comply with international data protection standards, ensuring your information is handled in accordance with globally recognised industry best practices.